For example, by giving the Digital Assistant certain commands, it is very simple for a customer service employee to cancel orders. Or as a secretary you can easily make appointments between two different parties with two different agendas. And if you are looking for (customer) data, the Digital Assistant will also conjure these up in no time. As the Digital Assistant is tailor-made, it exactly executes the tasks assigned to it or the tasks for which you deploy it. An important factor to reduce stress in your employee(s)!
Our software makes use of artificial intelligence. We distinguish the following elements of artificial intelligence:
Machine learning
Machine learning is a type of artificial intelligence that involves the development of software whereby the system learns from its own experiences and errors. This means that the device improves its own performance. Machine learning is based on statistical science and is the technology that underlies artificial intelligence.